Frontline Workers

Welcome

At Expert Link, we are dedicated to empowering frontline professionals to integrate co-production into their work, improve service delivery, and enhance their engagement with people who have lived experience. Our services are designed to provide practical tools, knowledge, and tailored support to frontline teams looking to develop their skills and drive change.

Safeguarding Notice: Expert Link promotes appropriate safeguarding measures across all our services to ensure a safe, respectful, and supportive environment for everyone involved.

Note on Bookings: Currently, we are only offering group bookings for the services listed below. Please sign up for our newsletter where we will announce when we are able to offer individual bookings for these services.

What is Co-production?

An introduction to co-production principles and how they can transform your practice.

Key Highlights:
- Understand the core principles of co-production.
- Discover the benefits of co-production for both service users and providers.

Ideal For:
- Frontline workers or teams who are new to co-production and want to understand its fundamental principles.
- Those who want to integrate co-production into their work with people with lived experience.
- Teams who need foundational knowledge of co-production before applying it in their practice.

Cost: Free
Duration: 1 hour
Number of participants: Up to 50 participants

Essential Nuts and Bolts of Co-production

Practical tools and techniques for embedding co-production into your practice.

Key Highlights:
- Learn practical tools for engaging people with lived experience in co-production.
- Develop skills for managing group dynamics and fostering collaboration.
- Gain confidence in implementing co-production from planning through to execution.

Ideal For:
- Frontline workers and teams looking to implement co-production strategies in their work.
- Those interested in gaining practical tools to foster collaboration and better outcomes for service users.
- Organisations that want to make co-production part of their everyday practices and decision-making.

Cost: £1,275 for up to 16 participants, £1,900 for up to 32 participants
Early Bird Discount: over 20% off if booked and paid before April, now £999 for up to 16 participants and £1499 for up to 32 participants
Duration: 1 day
Number of participants: Up to 32 participants

Setting Up a Lived Experience Group or Forum: 6-Month Programme

Support for creating and sustaining lived experience groups.

Key Highlights:
- Initial Setup: Assistance with recruiting, specialist training for members, defining the group’s purpose, and creating initial plans.
- Group Dynamics: Support with facilitating group discussions, managing conflict, and ensuring equal participation.
- Embedding Co-production: Help with ensuring co-production is integrated into the group’s operations and wider organisation.
- Progress Tracking: Regular check-ins to monitor the progress of the group and assess effectiveness.

Ideal For:
- Frontline workers or community leaders who are in the early stages of setting up a lived experience group.
- Organisations looking to embed co-production principles into their operations over a short to medium-term period.
- Teams that need support with group dynamics and ensuring the group stays focused on its goals.

Cost: £12,000
Early Bird Discount: 20% off if booked and paid before April, now £9,600
Duration: 6 months
Number of participants: Up to 16 participants

Personalised Consultancy Support

Tailored support for setting up or refining co-production efforts.

Key Highlights:
- Receive consultancy on the key steps to establish a co-production group.
- Assess and refine your co-production practices to enhance impact.

Ideal For:
- Frontline workers who are setting up co-production groups or looking to reflect and refine their existing co-production initiatives.
- Managers who want to ensure that co-production is successfully embedded within their teams.
- Teams that would benefit from ongoing, tailored coaching to ensure effective co-production.

Cost: £5,525 for 6 sessions, plus initial session to determine aspirations
Early Bird Discount: over 20% off if booked and paid before April, now £4,420
Duration: 6 sessions, 1 hour to 1.5 hours per session
Number of participants: 1 - 3 participants

Setting Up a Lived Experience Group or Forum: 12-Month Programme

Support for creating and sustaining co-production groups over 12 months.

Key Highlights:
- Long-Term Planning: Guidance on setting long-term goals and creating sustainable plans for the group.
- Organisational Integration: Assistance with ensuring the group works closely with the wider organisation.
- Leadership Development: Coaching for group leaders to ensure they can effectively manage the group and navigate challenges.
- Impact Reporting: Annual progress and impact report of group achievements and learning.
- Sustainability: Help with developing strategies for sustaining the group beyond the initial 12-month period.

Ideal For:
- Organisations looking for extensive support to embed co-production into their practice.
- Frontline teams requiring ongoing coaching to achieve deep integration of co-production.
- Teams or organisations aiming to establish co-production as a foundational element of their service.

Cost: £24,000
Early Bird Discount: 20% off if booked and paid before April, now £19,200
Duration: 12 months
Number of participants: Up to 16 participants

How We Support You: Our Simple Process

At Expert Link, we believe in making the process simple and transparent. Whether you're looking for consultancy or training, here's how we work together to help you achieve your goals:

1. Get in Touch: Share your vision, needs, and goals with us. Whether you're looking for a specific service or need general advice, we're here to listen and understand.

2. Tailored Service Design: Once we understand your needs, we’ll craft a bespoke service designed specifically for you. Our services are flexible, allowing us to tailor the content and approach.

3. Implementation & Support: We don’t just deliver the service – we ensure that it’s effectively implemented and supported throughout. We’ll be by your side to guide, adjust, and ensure success.

4. Continued Partnership: We stay in touch, offering support to sustain impact, measure outcomes, and keep momentum going.

Expert Link Consultancy and Training Services - Frontline Workers