Gas meters, systems and humanity

How gas meters and systems designed to help often forget we’re humans and focus on hard outcomes…the numbers.
My British Gas pay as you go meter hung around my neck because a system had labelled me.
Ironically we have a system that is in place to help and support those within our community that are vulnerable, and yet, just like British Gas we have a system that labels and judges people and that relies on hard out comes, forgetting all the trauma and internal struggles that people endure which makes them vulnerable in the first place.
We need change, change to a more humane system that recognises us as the human that we are.