Letters and shame

I feel it's relevant to share my thoughts and feelings on DWP letters and actions required consistently. shame, guilt, loss of presence in society and the labels. These stick with me in my head and others. Of course, I'll do my best to respond to updates, requests and actions as best I can. What happens if we don't understand can't use technology? Like I'm required to? Very simply I made to feel inadequate useless a drain a nuisance?